On-Site Services

Computer Guy, The Computer Guy, tech support, computer services, support, teaching, malware, viruses, internet, wireless, network, on-site, we come to you, Georgetown, Lewes, Millsboro, Milton, Delaware, Southern Delaware, Eric Montgomery, residential, The Computer Guy Facebook

Whether you are new to Mac or Windows-based computers or have been using them for a while, one fact rings true -- eventually the assistance of a technology professional will be needed.

The Computer Guy Inc. is a Delaware-based company providing friendly & professional on-site technology support & service for residential and home office clients in Georgetown, Lewes, Millsboro and Milton areas of Sussex County, Delaware since 2004.

We are committed to providing the highest level of customer and technical services and support on location, 7 days a week.

Every day we resolve these computer problems (and so much more):
  •     Computer is running slowly, is slow to shut down, or it freezes often
  •     Destructive viruses, worms, spyware and malware
  •     General maintenance, upkeep and backups
  •     Issues with Apple/macOS (OS X)
  •     Issues with Microsoft Windows
  •     Issues with Microsoft Outlook, Word, Excel or Powerpoint
  •     Email issues (Outlook, Gmail, Yahoo, Hotmail, etc.)
  •     Having trouble accessing files or programs
  •     Hardware malfunctions
  •     The "Blue Screen of Death" (BSOD) -- Windows OS
  •     The "Spinning Beach Ball of Death" (SBBD) -- macOS (OS X)
  •     Setup or troubleshooting of cable, dsl and fios internet services.
  •     Setup or troubleshooting of wireless networks.
  •     Setup or troubleshooting of printers, scanners, etc.
  •     Setup of new computer systems, including data transfer or recovery
  •     Troubleshooting sound and multimedia
  •     Programs that won’t open or close
  •     Excessive amount of pop-up windows
  •     Partitioning a hard drive
  •     Questions about system/internet security and safety
  •     Mobile device setup and troubleshooting
  •     Setup of streaming video players (Roku, Chromecast and Amazon Fire)

Payment is due at time of service.
Payment types accepted are:
  • Cash (US Only)
  • Local Checks
  • All major credit cards, including EMV chip cards.
  • Apple Pay and Android Pay

If an invoice is sent or requested -- it is due upon receipt (e.g., due as soon as you receive it).

Call The Computer Guy today
No need to unplug those dusty wires,
We're available Sunday through Saturday!

302-703-9009

  (click or tap to call)

Kind Words

Eric’s patience, ability to explain complex technology in clear, concise language and willingness to listen and respond with suggestions appropriate to your specific needs and capabilities are unsurpassed.

Most importantly, he will never make you feel incompetent, even when you know you have done something foolish.

-- Relieved homeowner who thought the machine ate everything

 

Eric "The Computer Guy" is phenomenal. He came in and fixed our mess in a jiffy. He is now my only contact for computer or network repairs.

Not only does he know his stuff... he is a great guy also. I have complete faith in him.

Dennis Nealen, Executive Director
Lewes Senior Center
Lewes, Delaware

 

I recommend The Computer Guy (Eric Montgomery) for those of us who enjoy the good things technology can bring, but are often baffled by the complexity of those same systems, especially when they "have issues."

The Computer Guy (Eric Montgomery) demonstrates understanding of the computers and peripherals we use. He is a patient advisor on how to use the technology effectively for our individual purposes.

I don’t hesitate to recommend his services to anyone.

Geri Williams
Milton, Delaware

 

Eric Montgomery excels at interpersonal communication. No problem is too big or small, and he can always explain technology in ways that anyone can understand.

The same holds true for his business and project ideas. He is always aware of the smallest detail – things that others may forget – and this helps us save time and money.

His knowledge of how to run a business allows him to consider and weigh all angles of a proposed project, event, or circumstance so as to reach the best solution or action for the situation at hand.

Eric has been providing his remote, email, on-site support and adviser services to Kody’s Kids for many years. His in-depth knowledge of technology and his standards for customer service are unparalleled.

Philip W. Brown, Founder
Kody’s Kids, Inc. – “Making a Positive Difference”
Rehoboth Beach, Delaware

 

Eric is a computer genius! I recommend you contact him for any computer issue you may have. He is prompt, efficient and brilliant!

Sue Fortier
Sue Fortier Photography
Georgetown, Delaware

 

Dear Eric:

Thank you for all of your knowledgeable computer support over the past couple of years.

Prior to my retirement, I had no real working knowledge of the computer, except for basic e-mail. I was one of those “dinosaurs” with an administrative assistant who did all of my reports, correspondence, etc. For this reason, I was completely inept when it came to doing even the simplest tasks on the computer!

You cannot imagine my joy in finding someone like you – an extremely capable, knowledgeable IT expert – with exceptional teaching skills! You are a rare breed!

In my experience, many “techies” have no patience for the adult who does not posses at least rudimentary computer skills. For this reason, it is almost impossible for someone like me to develop these skills. Your kind, patient approach, along with your ability to explain how to perform a task in plain English, makes all the difference to a neophyte!

I would highly recommend you to any person or organization looking for a first-rate teacher!

Lewes, DE

 

I can’t say enough good stuff about The Computer Guy.

I have been working with Eric for a few years now and he has made my life much easier.

I used to get very anxious when I had a computer problem, knowing I would spend hours on the phone with a technician and probably still not fix the problem.

Now I just call Eric and I know the problem will be fixed and that everything will run even better than before.

Thanks, Computer Guy!

Milton, DE

 

Call The Computer Guy today
No need to unplug those dusty wires,
We're available Sunday through Saturday!

302-703-9009

  (click or tap to call)

About Us

Computer Guy, The Computer Guy, tech support, computer services, support, teaching, malware, viruses, internet, wireless, network, on-site, we come to you, Georgetown, Lewes, Millsboro, Milton, Delaware, Southern Delaware, Eric Montgomery, residential, The Computer Guy Facebook

The Computer Guy℠, Inc. was founded in July of 2004 by Eric Montgomery because he loves to help people and really loves technology — and he loves to help people learn and understand how to make their technology work for them.

Known by many simply as “The Computer Guy,” Eric is an intelligent, personable and patient technical support professional with more than 30 years experience delivering effective IT solutions for customers across multiple industries and platforms.

He won some sort of genetic lottery when it comes to problem solving and troubleshooting. This talent has earned him exceptional customer feedback and expanded business opportunities.

As Eric states, “It’s very important to me that I don’t just ‘fix stuff’ for the organizations and individuals I serve. I also work hard to teach and empower users, so that they understand how things work and will know how to address similar challenges should they arise in the future.”

He has unending patience and a relentless focus on customer service, two critical traits of an excellent IT support professional.

Award Winning Customer Service
In September of 2007, The Computer Guy, Inc. was awarded with the “Quality First Award” by the Bethany-Fenwick Chamber of Commerce.

This award recognizes “A Chamber-member business that provides high quality customer service above and beyond industry standards.” Here is Eric Montgomery receiving the award.

Computer Guy, The Computer Guy, tech support, computer services, support, teaching, malware, viruses, internet, wireless, network, on-site, we come to you, Georgetown, Lewes, Millsboro, Milton, Delaware, Southern Delaware, Eric Montgomery, residential, The Computer Guy Facebook

Call The Computer Guy today
No need to unplug those dusty wires,
We're available Sunday through Saturday!

302-703-9009

  (click or tap to call)

Email Us